Advantages and Disadvantages of Bug Tracking Tool
Quality of a website or a software is measured by using a bug tracking tool to look for as many defects as possible. Developers make use of the software during the web development cycle to get an hand on defects at the earliest. Finding defects at the early development stage can definitely help the website but, for many developers it adds up unnecessary overhead to their tasks. It even affects the communication between the developers and testers. However, there are a few ways through which you can enjoy the benefits of bug tracking tool.
Benefits
-
Drawbacks
You can easily find a good number of tools to track issues in a website. You will find tools track production-related defects, non-technical issues, tools for development team as well as tools for customers. Even though you are using different methods to list and maintain defects like spreadsheets, sticky notes, emails, etc. you will need a bug tracking tool in place. So it is all about finding the right tool and processes to work on.
With the help of a bug tracking tool you will be able to be find bugs in the software and get it fixed. The developers and the testers can have better communication and recreate the issue together. If the problem get solved then it is good and you may not need to log it. Otherwise chances are more that it will slip through the cracks if not mentioned anywhere.
With the help of a defect tracking tool you will be able to ensure a follow-through. Depending on type of the tool used the development team be able to connect defects to tests, changed code as well as analyze the defect trends. In case a certain module has a number of defects then it would be time to rewrite the module after reviewing it.
With the help of a bug tracking tool you will be able to be find bugs in the software and get it fixed. The developers and the testers can have better communication and recreate the issue together. If the problem get solved then it is good and you may not need to log it. Otherwise chances are more that it will slip through the cracks if not mentioned anywhere.
With the help of a defect tracking tool you will be able to ensure a follow-through. Depending on type of the tool used the development team be able to connect defects to tests, changed code as well as analyze the defect trends. In case a certain module has a number of defects then it would be time to rewrite the module after reviewing it.
When we look at the drawbacks of a defect tracking, it is mainly linked with the overhead of the tools and processes. Some of the organizations make use of different tools to check for defects in the software. Such kind of tools fail to integrate with one another and so the same bug will get documented in different tools, most of the time with a little different documentation.
There can arise complications if the descriptions are confusing, the tools are cumbersome, proper information is not available, and presence of mandatory fields which the users cannot fill. Sometimes fixing a bug can be quite simpler than following the process to open a bug.
If there will be large number of low-priority defects tracked then there will be a list of many bugs in the report which will not be fixed as they does not influence the ROI. You will have to keep such bugs open in the report which will lead to continuous reanalysis and are not going to affect customer care in anyway.
There can arise complications if the descriptions are confusing, the tools are cumbersome, proper information is not available, and presence of mandatory fields which the users cannot fill. Sometimes fixing a bug can be quite simpler than following the process to open a bug.
If there will be large number of low-priority defects tracked then there will be a list of many bugs in the report which will not be fixed as they does not influence the ROI. You will have to keep such bugs open in the report which will lead to continuous reanalysis and are not going to affect customer care in anyway.
References
- http://swreflections.blogspot.com/2013/02/a-bug-is-terrible-thing-to-waste.html
- http://searchsoftwarequality.techtarget.com/blog/Software-Quality-Insights/Quality-metrics-The-pros-and-cons-of-defect-tracking
Comments
Post a Comment